Privacy Policy
This Privacy Policy outlines how SIN LIAN TAT HARDWARE SDN. BHD. (“the Company”, “we”, “us”, or “our”) collects, uses, and safeguards your personal information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
By accessing our website (slt.com.my) or responding to our advertisements, you acknowledge that you have read and agreed to the terms of this Policy.
INFORMATION WE COLLECT
We collect information from you when you register on our site, place an order, or fill out a contact/enquiry form. This may include:
- Identity Data: Name, business/company name, and job title.
- Contact Data: Email address, phone number, and billing/delivery address.
- Technical Data: IP address, browser type, and usage data collected via cookies.
PURPOSE OF DATA COLLECTION
We process your personal data for the following purposes:
- Order Fulfillment: To process transactions and deliver hardware products or services.
- Customer Support: To respond more effectively to your requests and technical support needs.
- Communication: To send periodic emails regarding your order or other products and services.
- Marketing: To personalize your experience and provide information on promotions (subject to your consent).
PROTECTION OF YOUR INFORMATION
We implement a variety of administrative and technical security measures—including SSL encryption and restricted data access—to maintain the safety of your personal information. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.
DISCLOSURE TO THIRD PARTIES
We do not sell, trade, or rent your personally identifiable information to outside parties. This excludes:
- Service Providers: Trusted third parties who assist us in operating our website (hosting), conducting our business (logistics/delivery), or servicing you, provided those parties agree to keep this information confidential.
- Legal Compliance: We may release information when required to comply with Malaysian law, enforce our site policies, or protect our rights, property, or safety.
- Non-Personal Data: Generic, aggregated visitor information may be provided to third parties for marketing or analytics.
COOKIES AND TRACKING
Our website uses cookies to enhance your browsing experience, remember your preferences, and track site traffic. You may choose to disable cookies through your browser settings, though this may limit certain functionalities of the site.
THIRD-PARTY LINKS
Occasionally, we may include links to third-party products or services (e.g., manufacturers or brand partners). These sites have independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
YOUR RIGHTS UNDER THE PDPA
As a data subject in Malaysia, you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right of Correction: You may request that we update or correct inaccurate information.
- Right to Withdraw Consent: You may opt out of marketing communications at any time.
- Right to Limit Processing: You may request that we limit the way we use your data.
To exercise any of these rights, please contact our Data Protection coordinator via the email provided below.
DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
CONSENT
By using our site, you hereby consent to our Privacy Policy and the processing of your data as described herein.
CONTACT US
If you have any questions regarding this privacy policy or wish to update your information, please contact us:
SIN LIAN TAT HARDWARE SDN. BHD.
Email: infosales@slt.com.my
Website: slt.com.my
